Change management is a critical aspect of any business, especially in today's rapidly changing environment. By implementing a change management approach, you can ensure that your business is equipped to handle change and remain competitive.
It’s a valid question.
Understanding your processes will help to improve work processes by making best use of energy and minimizing waste.
Helps standardize work processes
Stops unnecessary tasks
Facilitates knowledge transfer
Breaks down silo’s
Assists in measuring results
Clarifies expected outcomes
Boosts stakeholder management
Improve customer satisfaction
Simplifies day to day working
Capture work instructions
Identify improvement opportunities
Crucial for effective & managed growth
Increases competitive advantage
Projects generally fail when they are not formed from proper process mapping
Mapping your processes in detail provides insight into the smallest of change that takes 10 minutes to make, but still adds value, to larger needs that require planning and managing - Lots of small 'value adds' soon mount up!
Cost and time tolerances can be exceeded, causing a project to fail and as projects progress the review stages may highlight plans not being met or out of scope
Detailed process mapping reduces the risk of projects failing as there will be less discovery during the actual project stages. More 'what if's' are captured during the mapping process.
This is a common question (and often a blocker to making change).
Scale is generally the key - If you can manage the change within your team or department and it doesn't need funding, just some support with people's time - then go ahead and make the change. However, there are a lot of risks here!
If the joined up processes have not been mapped, the smallest change in one place can significantly impact another process & the impact will amplify.
If a defined change needs senior management support, then a structured project is needed. Projects DO NOT need to be large and complex, they just need to be properly managed to ensure success!
No business is identical, so the key difference is we WON'T tell you what changes to make!
Delivery through others is at the heart of Improved Processes - We love working with the people doing the actual tasks to unlock their knowledge, frustrations and empower them to share ideas to make real change.
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